Shipping policy
Digital products only
Top Guides sells digital products, including downloadable PDF guides. We do not sell or ship physical products, so no shipping charges, delivery addresses, or physical shipments are required.
Digital delivery
After your purchase is completed, you will receive access to your digital product through the download link or delivery instructions provided at checkout and/or sent to your email address.
Please check your spam, junk, or promotions folder if you do not see the delivery email. You should also make sure that the email address entered during checkout is correct.
Download problems
If you do not receive your download link or experience a problem accessing your digital product, please contact us through the Top Guides contact page and include your order information. We will help you access the product or provide a replacement download link where appropriate.
Digital delivery may be affected by factors outside our control, including email-provider filtering, internet connectivity, device compatibility, or incorrect customer contact information. We do not guarantee a specific delivery time, but we will make reasonable efforts to help resolve delivery issues.